Customer Service

Contact Us
Our customer service is available Monday through Friday, from 8:00 am - 5:00 pm CST.
Call: 1-800-231-5988 or  1-979-242-5055.
Email: 
Fax: 1-979-242-5058 (available 24 hours)
Mail (including orders): Carlton Industries, L.P., P.O. Box 280, La Grange, Texas 78945

Where's my Order?
Log in into your account and find the latest tracking information on your order.

Ship with Confidence.
We are devoted to our customers and your satisfaction. For more information go to our shipping page.

Return Policy
Call our customer service department at 1-800-231-5988 within 30 days of receiving your order for a Return Authorization Number. After we receive your return, an exchange, credit or refund will be issued to you. On certain items and quantities, a restocking fee of no more than 20% will be accessed. See our returns page for more information.

We appreciate your comments and feedback. Please use the following form to contact us. Simply fill out the form below and submit.
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